Careers
Part-time Sale Assistant at Mad Atelier
As a Sales Assistant in our design & homeware shop, you'll be responsible for assisting customers, handling transactions, maintaining the store's appearance, and promoting products, while also providing product knowledge and advice. The Role is Part-Time : 3 days a week (including one day at the weekend)
Requirements and Experience required
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Previous experience in Sales is necessary
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Interest/Experience in Interior Design and Homeware products
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Previous experience with Shopify
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Knowledge of Microsoft Office
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Knowledge of Adobe Creative Suite (InDesign and Photoshop)
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Graphic Design Skills an advantage
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Excellent verbal and written communication skills
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Self-driven and initiative-taking
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Experience & knowledge in Social Media is preferred
Job Description
Customer Service:
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Greet customers warmly and provide excellent customer service.
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Assist customers in finding products and answering their questions.
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Handle customer inquiries via email or phone and resolve any issues in a timely manner.
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Demonstrates product knowledge.
Sales and Transactions:
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Process sales transactions & manage point-of-sale (POS) systems.
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Handle returns and exchanges.
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Promote products and inform customers about promotions and discounts.
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Manage sales process including any deliveries to customers.
Store Maintenance and Organization:
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Maintain a clean and organized store environment.
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Ensure products are properly displayed and stocked.
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Receive, unpack and check new deliveries.
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Assist with inventory management & stocklist.
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Assemble new products when required.
Online & Website Maintenance:
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Upload and update products on Shopify
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Manage our website and update its key sections.
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Help with creating a weekly newsletter using Klaviyo.
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Maintain our list of subscribers including ensuring walk-in clients are offered to join it
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Create stories & reels to promote products and shop activity on social media.
If you think you meet the criteria and would like to apply for this position, please send us a CV and covering letter at info@mad-atelier.com