Careers

Part-time Sale Assistant at Mad Atelier 

As a Sales Assistant in our design & homeware shop, you'll be responsible for assisting customers, handling transactions, maintaining the store's appearance, and promoting products, while also providing product knowledge and advice. The Role is Part-Time : 3 days a week (including one day at the weekend)


Requirements and Experience required


  • Previous experience in Sales is necessary

  • Interest/Experience in Interior Design and Homeware products

  • Previous experience with Shopify

  • Knowledge of Microsoft Office

  • Knowledge of Adobe Creative Suite (InDesign and Photoshop) 

  • Graphic Design Skills an advantage

  • Excellent verbal and written communication skills

  • Self-driven and initiative-taking

  • Experience & knowledge in Social Media is preferred


Job Description

Customer Service:

  • Greet customers warmly and provide excellent customer service. 

  • Assist customers in finding products and answering their questions. 

  • Handle customer inquiries via email or phone and resolve any issues in a timely manner. 

  • Demonstrates product knowledge.


Sales and Transactions:

  • Process sales transactions & manage point-of-sale (POS) systems. 

  • Handle returns and exchanges. 

  • Promote products and inform customers about promotions and discounts.

  • Manage sales process including any deliveries to customers.


Store Maintenance and Organization:

  • Maintain a clean and organized store environment. 

  • Ensure products are properly displayed and stocked. 

  • Receive, unpack and check new deliveries. 

  • Assist with inventory management & stocklist.

  • Assemble new products when required.


Online & Website Maintenance:

  • Upload and update products on Shopify

  • Manage our website and update its key sections.

  • Help with creating a weekly newsletter using Klaviyo.

  • Maintain our list of subscribers including ensuring walk-in clients are offered to join it

  • Create stories & reels to promote products and shop activity on social media.

 

If you think you meet the criteria and would like to apply for this position, please send us a CV and covering letter at info@mad-atelier.com

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